- 178 stamfordham road, Ne53je, Newcastle, UK
- info@serpsuccess.co.uk
- +44 7440 153190
Trusted by 89,000 businesses
96% Success rate
This Newcastle plumbing company had people visiting their website, but very few were calling. Visitors came to the site, looked around for a moment, and then left without taking action.
The website made things harder than they should be. Services were not clear, the layout was messy, and the mobile version was difficult to use, especially for customers who needed help fast.
The Problem Business Face
The website did not guide visitors properly. People could not quickly see what services were offered or how to contact the company, which caused lost leads and missed calls.
Unclear Services
Visitors could not easily find plumbing, heating, or emergency services on the site.
Poor Mobile Layout
Most users were on mobile, but the site was slow and hard to use on smaller screens.
Hidden Call Buttons
Phone numbers and call buttons were not easy to see, so users didn’t know where to click.
Technical Website Issues
Broken links and slow loading pages reduced trust and pushed visitors away.
After fixing these issues, the website became clear and easy to use. Within two months, phone calls increased strongly, and emergency job requests grew because visitors knew exactly what to do.